IT Service Management
Smart solutions for IT-Assets, IT-Services and IT-System management
Deployment and implementation, specialist training, highly customized solutions based on client’s requirements and continuous support befitting customer’s schedule
More then 10 Years experience of ITSM, ITAM, IT-discovery projects, software solutions for International Companies such as Japan Tobacco International (JTI), Burger King, KaspiBank and many other customers as subcontractor. We provide extensive technical support for completed projects and solutions, including specialist training. All support activity is completely transparent for customers and their IT managers
Main directions of our solutions:
IT-process and IT-services control automatization provides total transparency for the work of the support team. Implementation of service resources model and service pricing
Centralized inventory and management of computer pools ranging from hundreds to tens of thousands of machines, including personal computers and mobile devices outside the corporate network
Digital infrastructure monitoring
Merging and consolidation of digital infrastructure
Vulnerabilities detection for personal computers and servers
Software inventory and centralized management
Package preparation for additional software and centralized distribution (repackaging)
Centralized operating system updates and user profile migration